IMPROVE BUYER COMMUNICATION BY CENTRALIZING YOUR ENTIRE Q&A WORKFLOW WITHIN SMARTROOM
Fielding buyer questions through emails and spreadsheets not only pose security risks, but can create communication bottlenecks that slow down the entire due diligence process. SmartRoom’s highly customizable Q&A tool allows you to centralize your entire Q&A workflow within the security of the data room. Robust security settings and reporting makes it easy for buyers to ask questions and for sellers to get the insight they need to respond more effectively.
ENHANCE BUYER ENGAGEMENT & DRIVE BETTER DEAL OUTCOMES
Built-in tools designed to help you easily and efficiently:
SETUP & MANAGE YOUR Q&A WORKFLOW
- Easily import users into custom Q&A groups
- Setup user roles to control who can see, ask, and moderate questions or responses
- Choose to “anonymize” users asking questions
- Bulk delete/reject questions, save draft responses, and close off a question.
- Bulk delete users from Q&A group Add additional approvers and re-route questions
- Create & save question FAQs
- Import questions from excel
- Configure question types and limitations per user group
- Control ability to make questions public or private
- Enable ability to link document attachments utilizing existing security rights to keep content secure
GAIN INSIGHTS & STREAMLINE PROCESS
Track any Q&A activity so you can monitor popular questions and most engaged buyers.
Setup custom email template notifications so teams can track question statuses in real-time.
Easily track and monitor the status of submitted questions and responses.
Enables clear and simple back and forth discussion between buyer and seller groups.
"After researching several competitors, closely comparing features and benefits, going with SmartRoom was one of the best decisions I made last year. Great value, tech and rockstar round-the-clock customer service, both for ourselves and on behalf of our clients. Refreshingly exemplary in all ways."
"SmartRoom has been the most pleasant experience I have had to date when working within data rooms. The user interface is so intuitive and friendly to navigate, and I especially like their pop-out windows that allow seamless multi-tasking. The ability to inherit security properties when uploading files has saved countless hours"
“SmartRoom Next Gen is an efficient platform which has allowed me to perform tasks more quickly and provide a cost saving on my time for my client’s. The functions are user friendly and the support provided from our designated SmartRoom manager is invaluable.”
"SmartRoom's Virtual Data Room was the perfect platform for our complex needs. The support team provided us with an excellent and prompt service. We highly recommend SmartRoom."
"It was easy to upload files and the file structure. I like to create the file structure on my computer and upload it directly so I don't have to create it again in the data room. I also liked how easy it was to create and manage Security Settings. I had several users that needed different view/print/save/download settings and doing this in SmartRoom was fast and easy. The time savings was easily in the 15-25% range for my project due to the ease of use and reduced number of clicks to navigate and perform tasks."
Manager of Corporate Restructuring
Top 5 Multinational Professional Services Firm