Investor Portal
A Modern, Unified Investor Experience — Built for Private Equity
SmartExchange streamlines fund reporting, investor communication, and data management through one secure, customizable portal.
- Streamline investor communication & fund performance transparency.
- Automate reporting, notifications, and subscriptions.
- Strengthen relationships through branded, interactive experiences.
- Integrate seamlessly with your CRM, accounting, and fund systems.
For Fund Administrators
Simplify Fund Administration and Investor Management
From fund accounting to event notifications, SmartExchange gives administrators complete control over data, documents, and investor access — all from one intuitive dashboard.
Fund Accounting Overview
Real-time summaries and drill-downs across funds, entities, and commitments.
Investor Access Control
Manage permissions, send invitations, and monitor activity from a single view.
Event Management
Automate capital calls, distributions, and reporting, with instant investor notifications.
Fund Accounting
Summary Views
Access a complete, real-time view of fund accounting data — giving administrators and managers instant insight into portfolio performance.
- Comprehensive summary of all fund accounting data across accounts and entities.
- Easily view and analyze investments grouped by account, investing entity, or fund for clearer financial visibility.
- Designed for quick navigation and reporting — streamline oversight without manual reconciliation.
Fund Accounting
Details by Investor Entity/Commitment
Drill down into each investor’s commitments and transactions with instant, filterable access to underlying investment data.
- Simplified search and detailed display of investments grouped by investing entity or individual commitment.
- View key accounting metrics, including contributions, distributions, and balances, in a clean, intuitive format.
- Enable fund managers to validate data and generate investor-specific reports without leaving the platform.
Manage Portal Permissions Across All Fund Investments
Simplify and centralize access control — manage investor permissions across every fund, entity, and investment with precision and ease.
- Associate investor contacts directly to specific fund investments to define data and document visibility.
- Use pre-configured permission groups (set via Fund Management → Fund Settings) to streamline portal access across multiple funds and investments.
- Reduce manual setup and ensure consistent, secure access management organization-wide.
Manage Portal Permissions & Send Invitations
Onboard investors seamlessly — send branded invitations, manage access, and monitor engagement all from a single dashboard.
- Select one or more users and send customized welcome invitations directly from your own domain.
- Maintain a professional investor experience with white-labeled email templates and secure login links.
- Track user engagement with simple reporting on last login dates, activity history, and portal usage trends.
Event Management
View History
Maintain a complete audit trail of every fund event — from capital calls to distributions — with full visibility into data, documents, and communications.
- Instantly review historical events, including capital calls, distributions, and other investor activities.
- Access linked data, generated reports, and attached documents — all organized by fund and event type.
- Ensure compliance and accuracy with a transparent, time-stamped record of all event actions.
- Simplify reconciliations and investor inquiries with a clear, searchable event history.
Event Management
Create New Event via Import or Calculation
Automate fund events with accuracy and speed — whether through predefined calculations or seamless Excel imports.
- Create new events using standardized calculation templates or by importing data directly from Excel.
- Automatically generate and merge investor-specific documents (e.g., capital call and distribution notices).
- Instantly upload generated PDFs to SmartRoom and SmartExchange for secure investor access.
- Reduce manual steps and eliminate errors with a fully traceable, end-to-end workflow.
Event Management
Generate Investor Reports (PDFs)
Produce professional, investor-ready reports in seconds — automatically generated, reviewed, and published to the portal.
- Merge event data to create customized investor reports and notices (e.g., capital calls, distributions, statements).
- Preview documents before publication to ensure accuracy and compliance.
- Automatically upload finalized PDFs to the Investor Portal for immediate, secure access.
- Option to link pre-existing or manually uploaded PDFs directly to event data for full traceability.
Event Management
Trigger Notifications
Communicate with investors instantly and securely — automated, branded notifications with real-time engagement tracking.
- Trigger event-based email notifications to investors automatically for capital calls, distributions, and other fund activities.
- Use pre-configured, branded email templates tailored to each event type for consistent investor communication.
- Built-in security validation ensures notifications respect each user’s document permissions and access levels.
- Monitor delivery, open, and bounce rates with a full analytics summary — quickly resend notices to unresponsive investors.
For Investors
Empower Investors with Real-Time Insight and Secure Access.
SmartExchange delivers a dynamic investor experience with branded portals, interactive dashboards, and self-service account control.
Portfolio Overview
Real-time snapshot of commitments, performance, and distributions.
Fundraising & Opportunities
Interactive pages showcasing new fund opportunities with automated alerts.
Document Hub
Secure repository for statements, tax docs, and updates.
My Account
Manage entities, contacts, and wire instructions securely.
Investor Portal
Portfolio Overview
Give investors a clear, real-time snapshot of their portfolio performance — all in one interactive view that connects every fund, entity, and investment detail.
- Simple, graphical overview summarizing total investments across all active funds.
- Quick navigation links to drill down into specific funds, investors, or entities for instant detail.
Investor Portal
Investor Overview Across Funds & Entities
Deliver complete transparency across every investment. Investors can easily view total commitments, performance, and activity grouped by fund, entity, or relationship.
- Consolidated view displaying total investments across all funds and entities.
- Intuitive navigation allows users to drill down instantly to any fund or investor-level detail.
Investor Portal
Fund Overview
A dynamic fund-level dashboard that brings together every investor, commitment, and performance metric — all organized for clarity and comparison.
- Comprehensive fund view summarizing total investments across all participating investors.
- Flexible grouping options — view by Fund Family, Parent Fund, or individual fund — for quick analysis and reporting.
Investor Portal
Investment Detail & History
Dive into each commitment to see its full performance story — contributions, distributions, valuations, and historical activity, all in one place.
- Detailed investment view per commitment, including key accounting attributes and historical transactions.
- Interactive visual breakdowns by transaction type (e.g., contributions, distributions, capital calls).
- Quick links to recent events for immediate context and action.
- Option to export full transaction history for audits or offline review.
Documents
Simplify document management for every investor and fund. Centralize, organize, and securely exchange files — all within the same intuitive portal.
- Intuitive folder hierarchy organized by Fund → Investor → Event Type for effortless navigation.
- Enable quick downloads — investors can export all historical files as a single ZIP package.
- Allow secure document uploads for actions such as ID/profile updates, wire instructions, or other investor submissions.
Fundraising
Opportunity Overview
Showcase new fundraises directly within the investor portal — turning engagement into commitment with branded, interactive investment opportunities.
- Clear, visual summaries of all active and upcoming investment opportunities.
- Configurable views with images, fund details, and custom attributes for each investment group.
- Automatically trigger personalized email alerts to notify potential investors of new opportunities.
- Track investor engagement and activity for timely, data-driven follow-ups.
Fundraising
Automate Subscription Forms & eSignatures
Streamline investor onboarding with a fully digital, automated subscription process — faster, more secure, and effortlessly trackable.
- Automate NDA and subscription workflows to update investor status and instantly grant new access permissions.
- Enable secure eSignatures and document completion directly within the portal — no external tools needed.
- Share dynamic and multimedia marketing materials (including video) to enhance engagement.
- Capture real-time usage and engagement analytics to measure investor interest and optimize follow-ups.
Portal Customization
Login & Other Branded Pages
Deliver a seamless, white-labeled experience that reflects your brand — from the first login screen to every investor interaction.
- Fully customizable portal with branded login, dashboard, and content pages to align with your firm’s identity.
- Create personalized sections such as About Us, Our Team, Contact Us, and Investment Strategy to enhance investor confidence and engagement.
- Strengthen brand recognition while maintaining SmartExchange’s secure, scalable infrastructure behind the scenes.
Portal Customization
Login & Other Branded Pages
Deliver a seamless, white-labeled experience that reflects your brand — from the first login screen to every investor interaction.
- Fully customizable portal with branded login, dashboard, and content pages to align with your firm’s identity.
- Create personalized sections such as About Us, Our Team, Contact Us, and Investment Strategy to enhance investor confidence and engagement.
- Strengthen brand recognition while maintaining SmartExchange’s secure, scalable infrastructure behind the scenes.
My Account
Manage Investing Entities & Payment Instructions
Give investors full control over their account information and permissions — securely managing entities, contacts, and payment details in one place.
- Centralized account management for investing entities, including names, addresses, and payment instructions.
- Enable Investor Admins to manage their own contacts, roles, and portal access permissions without requiring back-office support.
- Streamlined workflows ensure accuracy, security, and real-time visibility across all investor updates.
Data Integration
Integrate SmartExchange with Your System of Record
SmartExchange connects seamlessly with your existing technology stack — keeping data synchronized and secure across all platforms.
- Compatible with Salesforce, Dynamics, DealCloud, SharePoint, and others.
- Bi-directional data mapping between fund, investor, and CRM objects.
- Embedded SmartExchange views for real-time reporting inside CRM.
Your data, your systems — unified through SmartExchange.
Transform the Way You Communicate with Investors
See why top fund managers trust SmartExchange to power their investor experience.
TRUSTED BY THE TOP ALTERNATIVE INVESTMENT FIRMS
